Work Experience

Consulting
2007-present
Clients have included The Coca-Cola Company, Columbia University’s Tow Center for Digital Journalism, Microsoft, MIT, Office Kei, ORBmedia, Peppercomm, United States Department of State’s Advisory Commission on Public Diplomacy, the University of Chicago’s Black Youth Project, and Univision.

Lead Producer, MIT Open Documentary Lab
February 2017-present
Leading a project focused on looking at the current state and future of work in a state where many major industries are currently being, or soon will be, significantly disrupted by technological change, as well as other cultural and market forces, as part of the lab’s co-creation initiative.

Co-Founder, Artisanal Economies Project
May 2017-present
Part of an initiative to examine and understand the rise of artisanal economies in the U.S. Exploring how people have created artisanal businesses that are profitable as full-time endeavors or as side projects and the lessons they’ve learned along the way; the barriers commonly encountered in trying to create a profitable artisanal business; how ecosystems are forming to support artisanal economies, the various levels/roles people play in those localized or virtual artisanal economies, and what is currently missing in those ecosystems; and potential ways to help people see the potential for engaging in the artisanal ecosystem–as maker, as distributor, as curator, as customer.

Strategic Partnerships, Public Comment
December 2016-present
Building strategic partnerships and conducting research for building a new platform for making video and audio recordings of government meetings at the federal, state, and local level more accessible, easier to track, and more shareable for interested citizens.

VP, Innovation and Engagement, Univision/Fusion Media Group
Head of Center for Innovation and Engagement
August 2015-December 2016
Founded and managed Univision/Fusion Media Group’s Center for Innovation and Engagement, focused on “slow innovation” projects; partnerships with universities, nonprofits, and startups; and creating a “community liaison” function within the organization.

Director, Peppercomm
May 2008-July 2015
Consulted with clients to better listen to, empathize with, understand, and serve their customers and other key audiences through communications and storytelling. Also, wrote and spoke publicly about these issues. Clients included BBC, EY, MINI, Scripps Networks, Steelcase, Suddenlink, TGI Friday’s, Wells Fargo, Whirlpool, and Wilbur-Ellis.

  • Director of Audience Engagement, August 2013-July 2015
  • Director of Digital Strategy, January 2010-August 2013
  • Director of Customer Insights, May 2008-December 2009

Reporter/Columnist, Andy Anderson Corporation
January 2001-June 2009
Wrote for The Ohio County Times-News, The Ohio County Messenger, and The Greenville Leader-News in Kentucky. Included news, features, and columns. Winner, 2006 Kentucky Press Assocation award.

Co-Founder and Project Manager, MIT Convergence Culture Consortium
September 2005-May 2008
With faculty, staff, and fellow grad students, helped launch and later co-manage this MIT research group focused on how the media industries were adapting to new ways to tell stories and engage with their audiences.

  • Project Manager, June 2007-May 2008
  • Media Analyst, September 2005-May 2007

Freelance Writer, Craig Williams Creative
June 2004-July 2007
Wrote various articles for the 2005, 2006, 2007, and 2008 editions of the Bowling Green and South Central Kentucky Magazine.